How Manda automated 65% of after-hours calls with Yampa’s AI agent
AUTONOMOUS AI AGENTS — BUILT FOR REAL CUSTOMER CARE OPERATIONS
Automate customer interactions end-to-end with autonomous AI agents you control
Centralized in one platform
Deploy and manage your AI agents from a single, unified interface to ensure consistent CX across all channels with full performance visibility and precise cost control.
Aligned with Ops & Tech
Built to connect operational needs and system logic, your agents bridge teams seamlessly, removing silos and enabling smooth collaboration across functions.
Operated the way you prefer
Choose the model that fits you — fully autonomous, or co-managed with Yampa’s Deployment Strategists. Stay in control, with flexibility to evolve anytime.
Engage your customers across all their preferred channels in 90+ languages
Y.CORE — YOUR AI COMMAND CENTER
Design, deploy, operate, and govern every agent from one secure platform
Design
Deploy
Operate
From blueprint to tested agent
Build agents with a visual workflow builder, reusable components, and blueprints. Test safely with versioning before live rollout
Connect seamlessly across systems
Launch agents fast with native integrations to CRMs, helpdesks, and telephony. Trigger real-time business actions across your stack without friction.
Operate at scale, with full visibility
Run agents autonomously or with Yampa’s experts. Centralize orchestration, track KPIs and audits in real time, and expand to 100+ agents without friction.
Run secure, compliant operations
with full control over your data and hosting
Proven Impact from Day One
Improve customer satisfaction, cut costs, and elevate service quality in one move
“Since deploying the Yampa voice agent, my team can finally focus on complex cases. Students get immediate, accurate answers no more waiting.”
“The results were impressive: 65% of calls led to a real interaction with the Yampa agent. On-call costs were divided by three, with excellent feedback.”
-40%
Escalation rate in 2 month
65%
of after-hours calls resolved autonomously
Turn customer care into a growth driver with next-gen AI agents
LEAD THE SHIFT TO AI-POWERED CUSTOMER CARE
Stay ahead with the latest AI-driven customer care innovations
Interview Yampa : comment l’IA autonome révolutionne le service client en entreprise
Yampa, la plateforme française qui déploie des agents IA autonomes, souverains et supervisés en temps réel, capables de gérer des processus métier concrets et complets dans le service client.
CX Paris 2025 — Alma x Yampa — Le support client réinventé avec un agent IA autonome
Lors de CX Paris 2025, Alma et Yampa présentent comment un agent IA autonome a permis de fluidifier le traitement des emails clients. Résultat : backlog réduit, meilleure réactivité, et expérience améliorée grâce à une intégration fluide et un pilotage en continu.
All4C Paris 2025 Conférence - Comment Manda assure un service client 24/7 avec un agent IA Yampa ?
Pour gérer les urgences nuit et week-end, Manda s’appuie sur un agent IA autonome conçu par Yampa. Résultat : 65 % des appels pris en charge directement, 73 % des demandes non urgentes filtrées, Coûts d’astreinte divisés par 3. Un projet concret, fluide et aligné avec les attentes des clients.
FAQs
Any questions?
Our experts are here to guide you every step of the way.
Y.core lets you design, deploy, and supervise AI agents from one secure platform. It reduces operational costs, improves CX quality, and scales effortlessly without adding IT complexity.
Pricing is based on active agents and usage volumes, with flexible tiers adapted to your size and needs. No hidden costs, predictable ROI.
Most clients launch their first agent in just a few weeks. Thanks to pre-validated use cases and ready integrations, pilots quickly turn into production.
Voice, email, chat, messaging, and SMS are natively supported. Y.core also connects to CRMs, helpdesks, telephony, and custom APIs for full flexibility.
Yes — Y.core is EU-hosted, GDPR-native, and built with enterprise-grade safeguards including SOC 2-ready architecture, encryption end-to-end, and auditability by default.