In many organizations, leads come from everywhere: web forms, inbound calls, emails, chat, WhatsApp, and marketing campaigns. Yet lead handling remains fragmented, slow, and largely manual.

In practice:

• Leads are not followed up quickly enough, or not at all.
• Sales teams spend time qualifying irrelevant prospects.
• Context is incomplete and scattered across multiple tools and channels.
• The hottest opportunities cool down before any real contact is made.

Traditional tools rely on static rules or fixed scoring models. They fail to understand real intent, maturity level, or urgency. The result is lost value, internal friction, and lower conversion rates.

In an environment where speed makes the difference, failing to qualify and act in real time directly impacts revenue.

Centralizes leads from all channels

The agent receives inbound leads from any touchpoint: web forms, calls, emails, chat, messaging apps, or marketing APIs.

Understands intent and maturity

It analyzes messages, conversations, or calls to identify:

• expressed needs,
• real level of interest,
• urgency,
• lead type (existing customer, new prospect, partner).

Automatically enriches context

The agent cross-references incoming data with your CRM: history, segmentation, source, behavior, and existing accounts.

Qualifies and scores leads in real time

Each lead is dynamically qualified based on actual intent, not static rules or predefined scores.

Triggers the right action immediately

Depending on qualification level, the agent:

• assigns the lead to the right sales rep,
• triggers an immediate callback,
• proposes a meeting,
• or routes the lead to an automated nurturing flow if not yet mature.

All actions are logged in the CRM.